One Day Work Shop Presented By CTRI ( CT Research Institute )

Research and Training wing of Western Thomson Group.


7 QC tools are the fundamental Quality control tools used to analyze quality problems and identify and validate the correct root cause, in a systematic manner

In this work shop, the 7 QC tools are explained in structured manner step by step through numerous examples and work practices. This workshop would help the participants to understand the application of QC tools clearly and use them effectively in their work place for resolving quality related problems.


Overview of Quality
Introduction to Quality control tools
7 QC Tools
  • Cause-and-effect diagram (also called Ishikawa or fishbone chart): Helps to Identify and organize many possible causes for an effect or problem
  • Check sheet: A structured format for collecting data
  • Control charts: Graphs used to study the variation in process
  • Histogram: Graph showing frequency distribution of data
  • Pareto chart: Tool to identify significant factors
  • Scatter diagram: Graphs used to look for a relationship within pair of data
  • Stratification: A technique that separates data gathered from a variety of sources so that patterns can be seen
  • Other related tools such as Flow chart, Run chart etc.


  • Lecture
  • Presentations
  • Worked examples
  • Work practice